How do I place my order?

To place your order you only have to choose the products you like on our website: Prepare your order using the shopping cart and pay directly online using one of our secure payment methods.

Can I dial ItalMex Jewelry by phone?

Of course. Part of our great service is being able to allow all our clients to call us by phone in order to provide a better service. Contact Numbers for ItalMex Jewelry: Tel: 936.444.8302 (USA) Hours: Monday-Friday (10:00 a.m. - 6:00 p.m.) CST, Houston, TX Time.

How long does it take to ship my order?

Once your order is received, ItalMex Jewelry works so that it is prepared between 24 and 48 hours and dispatched as soon as the payment is received.

Normally you will receive the order within 7 business days of when the payment was made if it is within the United States. If it is an international purchase, normal delivery times are 10-15 business days from when your payment was received.

How much is the minimum purchase with ItalMex Jewelry?

You can buy a minimum of USD $ 250.00 (Approx. $ 5,000.00 MXN Mexican Pesos) ItalMex Jewelry does not process orders less than this value at this time.

How do I make the payment to ItalMex Jewelry?

1) You can make your payment with your credit or debit card
2) You can send your payment by Western Union and / or Money Gram.
3) You can send a bank transfer from your bank.

What transport company does ItalMex Jewelry use to ship orders?

ItalMex Jewelry uses the most prestigious transport companies such as UPS, FEDEX, DHL, courier companies and the postal service (USPS).

Can I return and / or exchange the products to ItalMex Jewelry that I could not sell?

We do not accept exchanges or returns. ItalMex also does not make refunds for purchases. So all purchases are final.

How much does the shipment cost from ItalMex Jewelry?

The cost of international shipping varies from the amount of the invoice, the size of the package and the destination. ItalMex Jewelry will be able to quote this information once the order has been prepared. Freight to Mexico starts from USD $ 55.00 (Approx. $ 1,100.00 Pesos MXN).

Does ItalMex Jewelry ship anywhere in the world?

International trade is the specialty of ItalMex Jewelry, so we ship to all countries in the world, except some that are under restrictions by the United States Government.

Does ItalMex Jewelry also sell within the United States?

Yes, it is one of our main markets, so ItalMex Jewelry has local offices in the United States.

If I import, who pays the taxes?

In order for the products you purchase to enter your country, it is you who assumes the payment of taxes.

Who handles customs procedures?

Customs procedures are carried out by the transport company that we use to ship your order, but you assume the payment of your taxes.

Do I receive 100% of the order I request?

We at ItalMex Jewelry always strive to satisfy 100% of each order we receive. However, since we handle a great variety and quantity of designs and models, in certain cases it will not be possible to fulfill the order completely. At a minimum, we ensure that we can ship between 70% and 80% of your order.In such circumstances, we will contact you to arrange a solution that suits you

Do you have ItalMex Jewelry distributors?

No. ItalMex Jewelry only has its own offices and premises. Unless you buy directly from us, we cannot guarantee the quality of our products.

Can we visit your offices to buy directly with ItalMex Jewelry?

It will be more than a pleasure to receive you. Our offices are located at:

ItalMex Jewelry
7500 Bellaire Blvd.

Houston, TX 77036
United States of America

Can ItalMex Jewelry give me a better discount?

We have special discounts for higher purchase volumes. ItalMex Jewelry representatives will be able to provide you with more information if you want to buy in large volumes (+ $ 8,000 USD Monthly)